Customer Testimonials
Friendly, relaxed atmosphere. Easy to do business with! They were honest with their pricing and did not try to add extras to the vehicle.
Excellent experience. Full transparency and competitive pricing. Carlos Gutierrez is the best Sales Specialist! I switched to the new Cadillac OPTIQ for my first electric vehicle after having six Mercedes. This electric car is the best I have driven after renting at least eight different makes and models. Rizza Cadillac was the best new car purchasing experience that I have ever had. At least half the time as other dealerships. No haggling, no pressure....they let the car and the pricing speak for itself. I recommend this dealership to anyone looking for a Cadillac.
I'm a returning customer for a reason - the place is great. The salesperson Larry Papp is extremely knowledgeable and took the time to explain everything I needed in a manner that was quick but also thorough. He made sure we were happy with every aspect of the vehicle and the purchasing process. The way he explained every step of the way made us feel like our time was valuable but also that we knew what each step of the process was for. He made sure to introduce us to the other staff members we were working with along ...
Larry was very knowledgeable of the car, easy going, and made the experience great! Good atmosphere and people.
Thank you for you honest service, although a little steep, but nonetheless always a good experience to have Rizza service our cars.
Want to take the time to thank Jay Bakr for his help in the resolution of an issue I had with my 2025 XT5. The customer care after the sale that Jay exhibited should be an example for the industry
Kudos to this dealership! I would recommend Joe Rizza of Tinley park when buying a car. they went out of their way to find me the car, color and price I wanted. Thanks to Carlos and Anthony I have the car of my dreams. Their service department assisted me with a few things and were very helpful. Pat
Rizza and Salesman Larry Papp were a pleasure to deal with even the finance department Made it simple and easy . Larry was a straight shooter not your typical shell game that a lot of dealerships are . I would highly recommend Larry Papp at Rizza .
Thank you Larry Papp for making our car buying experience quick and painless. We stopped in thinking we wouldn't have time to complete a purchase but Larry helped make it happen while being respectful of our time.
My daughter needed to return a lease and purchase a vehicle. Larry Papp took care of us quickly and efficiently. I've leased several vehicles and purchased my most recent vehicle from Larry Papp and Rizza and all my interactions with Rizza have been 5 star experiences.
I would like to thank sales associate Marcin Gacek for doing a phenomenal customer service job. He was patient, professional and courteous. He knew my needs and fulfilled them with them with the assistance of Kenny. Matt in finance was truly a wonderful and courteous person as well. I truly will refer my friends to this dealership. Thanks again for all of your help. I am blessed to know that people still do really care.
Ordered and bought a 2025 Cadillac XT5 from Rizza Cadillac. My wife and I cannot say enough about the outstanding experience we had at this store. Sales Manager Jay Bakr and sales representative Dan Choi were excellent to work with. The follow up after the sale by Jay and Dan illustrates their commitment to professionalism and customer satisfaction.
Silver Lining in All of It When I found out my GMC Terrain was considered totaled, I was gutted. I bought my Terrain 6 years ago from Rizza and loved every bit of it. Coming back to Rizza, Larry took care of me and my family as we were reeling from the car accident. He is so kind, empathetic, and organic. Speaking with Larry while we were walking through my 2nd purchase of my next Terrain was the silver lining in all that my family had experienced. I am so grateful that Larry took the time to listen and be with ...
Great customer service.
I had a wonderful experience dealing with Becky in the service department. She is good at her job. She made sure she checked out things that I mentioned and more on my vehicle. She’s a multitasker, but I did not feel neglected.
Sales service was great everything was done to explain my purchase and was in and out in record time
Becky could not have been more helpful and very personable
Though the fix took long Rizza - specifically John Howard - kept me informed and gave me a loaner. Customer service always helps mend the slowness at which parts sometimes move nowadays. Thanks, Rizza!!
Customer Service is second to none! Thanks Jim!
Always great service Didnt take off my coupon that they sent me to use..but what can you do
Service personnel and service was excellent, personal and timely.
Highly recommend. Very friendly and helpful staff. Great service department.
Great place! My experience was awesome, from the salesman to the manager to the fiance specialist.
The service was good...just maintenance that turned into something else so I had to leave my car overnight. I received a loaner...not in house cadillac, the writer says they don't have any anymore. The reason he gave me was ridiculous. So i received one from enterprise. What a nightmare...which I don't have a problem with, until. The first car (lumina)was making terrible knocking sounds so the porter said I should replace it. After about 30 minutes of waiting at enterprise, the service person took that car for a ride and said she didn't hear ...
Let me start off by saying that I simply went in yesterday to order a bolt and figured I’d make an appointment to have a rear toe link recall matter addressed. Johnny Howard in service is an absolute rockstar! He got me in first thing this morning and to say that he went above and beyond for me and my car is an understatement! Definitely made my experience with car dealer service memorable in a great way!
Thank you, Jim, for your tremendous support. You went above and beyond to ensure my car was repaired properly. Jim is trustworthy, honest, and always strives to accommodate your schedule. His top priority is to ensure your safety on the road. I truly appreciate everything you did for me, Jim. Thank you!
Good experience
My maintenance service at Rizza Chevrolet, Buick, GMC and Cadillac in Tinley Park, Illinois, today on my XT4 Cadillac was an awesome experience. Every time I receive service on my car there, all the workers go above and beyond what's actually expected of them. My service technician today, Becky, also went above and beyond today. I'm definitely going back for all my maintenance needs.
The perfect place to purchase a vehicle, family feeling at this dealership Tony Rizza is the man.
Mark Hoover made the transaction simple, quick and without any hassle! Pleasure doing business with Rizza!
Thank you to Ryan from Sales, Jim, and Dan for making our experience smooth and easy. They helped my husband and I get into our dream car and at a great price. We'll definitely be back.
They met my expectations
Service is second to none
Staff is Always friendly, Always thorough with inspections
Everyone is always so nice and helpful
A very nice experience with no pressure or salesman breathing down my neck trying to sell me a car. I did find a very nice Chevrolet Equinox which I purchased with the help of a polite and very nice salesman named Larry Pap. I was greatful for his help in making my decision easy. A very good experience and I'm happy with my new vehicle. I would also like to Thank a young man named Cory who helped and showed me how to operate all the new features these newer vehicles have. Thank You Larry and Cory.
Customer service was great oil change was performed and satisfied with the work
Great customer service, fast & efficient
The Representative, Johnny, was Kind Professional and Attentive to my needs. It was a Joyful moment at GMC Car Service…. See you next time
Larry Papp helped us get the car we wanted and made the process easy as pie. A seamless experience and a nice set of wheels.
Cory is an excellent sales associate.
Becky and everyone in service were very friendly and helpful. Dud a great job checking car for items needing maintenance
Very professional and repaired Quickly
We had to wait almost two weeks to get in but we waited as we needed trustworthy and experienced mechanics for a transmission problem. Glad we waited! Rizza employees kept us updated on our repair on a daily basis. I couldn’t ask for more.
Great service and very detailed oriented. They remind you of upcoming services and advise on any issues they see.
The service representive was very knowledgeable and friendly, all my service was complete in a timely manner.
Munir was our sales person he was Great with getting us what we wanted, car and price! Mat the finance guy was also Great. Thanks to all!
I just purchased a brand new 2025 Buick Envista. Great customer service and everyone was helpful
Fantastic !!! Loved the service department and all communication skills
Friendly service as always! Answered all of our questions.Thankyou!!
Great service as always!!
Fantastic service! Great communication with the staff, took care of everything including setting me up with a rental car from Enterprise rental. When I picked up my vehicle, they told me I could leave the rental car with them and they would return it. Great customer service!! ⭐️⭐️⭐️⭐️⭐️
Customer service was awesome per usual, always explained with diagrams so that i could better understand the work they did. I appreciate that the most
Great service Jim!
Super friendly car buying experience. Munir was thorough in answering all my questions and the whole thing seemed to fly by swiftly. Highly recommend!
Pleasant people and waiting area. Very happy to get my maintenance here.
Very courteous person and got several calls to confirm what they were doing
Excellent facility sales and service
I was taken care of fairly quickly with no appointment. Mr Jim Lass was very kind and respectful. I would definitely recommend my family and friends to do business @ Rizza buick. Thank you for making me a priority.
Everyone at Rizza was wonderful to deal with and helped me get a much needed upgrade for our family vehicle.
Enjoyed being called about potential service to my vehicle, Was able to rent arrange same-day service for the check up and then follow up same day for the work actually being done Well, satisfied with the representative at the service desk Thank you
Jim Laas Was Great! Took Care of Me Very Nice! Mark Is The Best Car Salesman Ever!!!!!
Had to utilize the parts department here for a hard to find part. They were very professional and helpful.