Customer Testimonials
friendly, helpful, expert service...keep you on schedule for regular maintenances
We dealt with Marty Nowak. AKA "Coach". He went above and beyond in terms of service and professionalism. We will definitely be back with him!
They all make everything easy. They are the best. Love going there for my maintenance.
Service dept fix problem other Cadillac dealerdhip did not. Good deal on lease purchase buyback.
Great service, polite, cooperative and concerned about my time. Able to work around my schedule.
Great Dealership. Marty “Coach” Nowak made my visit great being the professional that he is.
Danielle was very helpful in making sure that I was set up with a loaner while my car was in for service for longer than anticipated. The car was fantastic when I got it back.
John Howard always takes excellent care of us for many years I highly recommend him to everyone thanks again John
Danielle O'Connor in service is great. She is a great representative for Rizza Cadillac/GMC
A pleasant experience except for the fact that took longer than what I thought to have my oil changed in my tires rotated but overall excellent
Excellent service…wonderful customer interaction…fast service…clean and friendly environment …overall will be going back
Excellent very courteous devote to there customer and staff go out of there way to stand behind there service and a super general manager Jim Allegretti and staff.
Service center was an outstanding experience! Serviced my vehicle within time-frame discussed. No Problem!
Service staff is always great, very helpful, waiting room & bathroom is always clean and someone is always checking to make sure. Consistent!!!!!
The sales department is good !!! But the service department is absolutely great !!! I highly recommend them !!! Becky is second to no one!!! She very much on top of things !!!
The reason iI purchase my cars from Rizza is that i get excellent service on my cars.
Got car I wanted. Good selection of cars. Had been to 3 other Cadilllac dealerships before getting 1 I wanted.
Helpful and very friendly staff. They always do an excellent maintenance job on my vehicle.
Everyone I dealt with want very pleasant. The young man who gave courtesy drive home was kind and insightful. 👍
Employees go above and beyond. No long waits for service. Danielle in service is outstanding, Josh in sales very professional. Would recommend to our friends. Would definitely use Rizza Cadillac again.
No question, Candace, the service phone rep is the most professional and accomodating out of all the dealerships I have ever dealt with! She is truly amazing!
Great great great great great great great great great great great great great great great
I have always received great service when bringing my vehicle in for service. I always feel Rizza takes special care in making certain my vehicle is working properly.
Came in on a Saturday morning without an appointment and they still were able to accommodate me
Everyone was very friendly and helpful
This dealership is very helpful with answering my questions as well as very prompt with fulfilling all of my needs and service for my vehicle
Service was great very friendly fix my car in a timely manner and it is running very well
Nice people to deal with fast service and on time schedule would recommend to others
They are very professional and accurate and inviting and the service is great i will recommend any of my family and friends to go there keep up the great work
Prompt, professional and courteous service whenever I visit this dealership. It has become my one stop shop for any necessary maintenance for my Cadillac XT5. The service department has always been a pleasure to deal withe deal with and the they always seem to get me in-and-out quickly. AAA+
Danielle O'Connor is an excellent service advisor. I will continue to have my cars serviced at Rizza Cadillac.
It good but I still have a issues hopefully will solve soon thanks the Remote start It’s not functioning right
good service and friendly people...
Great
Excellent service.. my salesperson John O'Connell was very knowledgeable and made my car purchase a pleasant experience. The financing process was made very clear.. no hidden agenda. The finance Manger was extremely nice also. The dealership was very clear and the entire staff was nice. There was a small problem with my car and it was handed immediately by the service department.. Overall, Rizza deserves my 5☆..I would recommend them without any reservation..
Everyone at Rizza Cadillac are true professionals. I would recommend their staff for anyone looking for a new vehicle.
The service department is excellent. Daniella is always at the top of her game and is a great help.
Tech did not put screws back into air filter housing. I had to come back to dealership to get it done
I had a good experience at Rizzo. My sale consultant, Dan Choi was fantastic. He presented all possible options to us. Also, Brian in finance was wonderful. He was very polite and professional. Everyone we encountered at Rizzo was very friendly. I would highly recommend Rizzo Buick GMC to anyone.
The service advisor is always knowledgeable about my concerns encore suv engine light service on. Johnny Howard was very honest about what needed repairs has to be done on my car . He is always very detailed, polite, and my car was ready. Also nicely washed, which was great appreciated.👍🏾
Very well organized. Polite employees and fast service. Thank you for a speedy experience. Will send referrals.
Excellent service. Everyone working there while I was waiting for an airbag recall fix had a positive attitude.
Becky was the best she really need a raise excellent customer service 👏 😍💯
AWESOME service!!!!! Thanks Amanda your the best!!!!
Everyone at Rizza seems invested in your service appointment going well. I appreciate the attention given to my car and the fact that I needed transportation while the repairs were being completed. I drive all the way from the North side of Chicago. They are definitely doing something right.
Great service fast and always on time the car is cleaned and vacuum every time
Rizza Cadillac is fantastic, I really appreciate their great service and they got my car back to me right away
Danielle is always very helpful and a pleasure to work with. When she is taking care of our car we know things will be done right.
The service was outstanding, from the time I got there they wash my car before I got my car diagnosis.
I had to take my car in for an oil change. Service was great. Danielle was very informative and professional. They even vacuumed and washed my car after they finished changing the oil.
Fast friendly service. Car was washed when it was returned. Love our dealership. Thank you
The dealer worked with me and my budget. They could have been a little more knowledgeable about the vehicle they sold me, such as the features.
Wonderful experience, I found the car I was looking for. Good prices. Very happy with my experience.
always helpful and excellent service.
I was very thankful they were able to fix my brakes. I had no appt., But heard a grinding sound coming from work. Went right to dealership. They were able to fix it that day bring a Saturday afternoon. Big thanks to the macanic that fixed my car. So I could go back to work.
Excellent service, quick Scheduling and availability. The flexibility to pick up my vehicle was good.
Good customer service; friendly staff.
I was in and out before the expected wait time. I received great coupons to reduce the price. Escalade was washed and ready. I was pleasantly surprised. Good work Cadillac!!
Very helpful and polite it was a pleasure dealing with the staff thank you very much
dealerships on how to treat customers!!!! This was the BEST dealership experience we've ever had in our lives!!! Chris Dargan was amazing!!! He was courteous, professional, knowledgeable, and treated us with the utmost respect. Chris never tried to overcharge us. Bert Dutcher was awesome as well!! Bert was upfront about everything and never once did he try to convince us to use their financing. Bert was professional, kind, personal and patient. The only bad thing about Bert was that he wasn't a "Dallas Cowboys" fan!!!! When you're ready to purchase your vehicle and you want ...
This dealership should do a class to teach other dealerships on how to treat customers!!!! This was the BEST dealership experience we've ever had in our lives!!! Chris Dargan was amazing!!! He was courteous, professional, knowledgeable, and treated us with the utmost respect. Chris never tried to overcharge us. Bert Dutcher was awesome as well!! Bert was upfront about everything and never once did he try to convince us to use their financing. Bert was professional, kind, personal and patient. The only bad thing about Bert was that he wasn't a "Dallas Cowboys" fan!!!! When you'...
Quick and accurate service. Working with Danielle the service technician is always a treat! She is friendly and reliable.
I went in for a GMC and left with a Buick! Very happy with my new car!
Best treatment. Jim Allegretti is amazing. Salesman wonderful. Great looking place clean a efficient. I will send many customers that way
pleasant & helpful service department workers.
Need a car/truck/suv?… go see Carlos Gutierrez.
quick service ,fast turn around
The dealership is an awesome place of business! My service advisor, John Howard is excellent! He is very professional and knowledgeable of the services that are needed for my 2017 Terrain.
I believe this is our first time and her experience was fantastic Rebecca was amazing
Very professional. Very curtesy. Helped me to understand what was going on with my car.
The service department was awesome especially Danielle. She kept me updated and had my car delivered knowing I was working!
Customer svc very good, recommend Rizza Cadillac
I was treated very good. The car was done in an hour and they gave me ride home and came and picked me up. Great job.
Very good customer service. Very informative about my particular car and program of it. Gave me options in replacing tire.
1st Upon entering the lot, this young man, Marcin Gacek, was nothing less than polite, assertive and attentive. 2nd the lot was well maintained and ALL of the vehicles were super clean and priced to sell. 3rd the guy from finance, working on his anniversary, was super patient with me as I was so indecisive yet determined to leave with the best for my bucks. 4th last but not by far the least. I purchased the Cadillac I wanted at the price I could afford. I ❤ Rizza GMC
Always great people to work with and very very good service department and willing and ready to serve you
I have no issues with this dealership all questions of all been answered In a timely manner
I have no issues with this dealership any questions that I have had has all been answered
I have no issues with this dealership any questions have all been answered in the correct manner
I have no issues with this dealership any problems that I had or taken care of
I was scheduled on the day and time requested.My service Rep was polite and professional. The service was done on time and efficiently.
Everyone is so friendly over there. It is nice to see the same faces when I return each time. Danielle, Becky at check in and Steve in parts. I had to bring my car in for maintenance everything was fixed & I was very pleased. Thank you all!!
Everything is good I talked to the salesman he straightened everything out I have no issue with the dealership
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